Frequently Asked Questions
Everything you need to know about your journey to healthy, beautiful hair.
How long does one Viori shampoo bar last?
One Viori shampoo bar is equivalent to approximately two to three 8oz bottles of liquid shampoo, lasting for 30 to 60 washes depending on hair length and thickness.
Are your products sulfate-free and paraben-free?
Yes, all our shampoo and conditioner bars are 100% sulfate-free, paraben-free, phthalate-free, and pH balanced to ensure the health of your hair and scalp.
How should I store my bars to make them last longer?
To maximize the life of your bars, store them in a dry place away from direct water flow. We recommend using a draining bamboo tea stack or a soap dish with proper ventilation.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the products within 30 days for a full refund, minus shipping costs.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout.
Is the Longsheng rice sourced ethically?
Absolutely. We source our rice directly from the Red Yao tribe in Longsheng, paying a fair premium to support their local economy and preserve their ancient traditions.